Refund Policy
Refund eligibility depends on the purchased program, access status, timing, promotional terms, download activity, and support already delivered.
General approach
Codara Education LLC encourages learners to review course details, requirements, access periods, and support terms before enrollment. Contact the company before purchase if anything is unclear.
Review factors
- Purchase date and date the refund request is received.
- Whether course access has already been activated.
- How much course content, downloads, templates, or support has been used.
- Whether the program was purchased as a bundle, discount, special quote, or final-sale offer.
- Payment processor rules, chargeback status, or suspected misuse.
Digital access
Because online courses may include immediate access to videos, worksheets, templates, prompts, project files, and support materials, refunds may be limited after substantial access or download activity.
How to request a refund
Email info@codaraeducation.com with your name, purchase email, course name, purchase date, and a brief explanation. Codara Education LLC may request additional details to locate the transaction.
Processing
Approved refunds are generally returned to the original payment method. Bank and payment processor timelines vary and may take several business days after approval.
Non-refundable items
Custom training, completed consultation time, completed support sessions, corporate arrangements, downloaded deliverables, and final-sale programs may be non-refundable unless required by applicable law or written purchase terms.